WordPress Support as a Service
Spend more of your time scaling your WordPress business, instead of providing support.
wpSaaS has closed it's doors.
We closed our doors in 2019. Turns out it IS possible to build a productized, affordable, trustworthy, and efficient support experience for WordPress business owners.
The challenge has been the underlying business model that would enable such a service to grow at scale.
While there are many important complexities, it really boils down to the core economics of what it costs to deliver this and realistic customer expectations for an end-to-end experience.
A few tools that we've mastered
What people are saying
WordPress Support as a Service is single-handedly the most vital component to WP E-Signature and approveme.com. It is because of the wpSaaS team and their delicate attention to customer satisfaction that our refunds have decreased and our productivity as a company has skyrocketed.
Founder of ApproveMe
Offloading my tier 1 support to wpSaaS has saved me a ton of time! This is the first thing every plugin or theme company should do. wpSaaS is has been excellent to work with!
Founder of SeedProd
Before outsourcing support to wpSaaS, I found myself getting constantly interrupted with support requests and not being able to focus on other important tasks.
After hiring wpSaaS, I was able to take back control over my time and spend it on marketing and developing my plugins. As a result, revenues have increased and exceeded past performance.
The monthly reports with statistics and suggestions have also helped decrease the overall support load by in turn helping improve my plugin documentation. If you’re doing all your own support and find yourself unable to scale your business as a result, I highly recommend giving wpSaaS a shot.
Founder of wp Simple Pay Pro
Insights and Resources
It’s the end of the week and you are reviewing your support request in your…Read More
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Relieve yourself of the burden of wearing the support hat today
Drop us a line today for a free quote!
Up to 180 Responses Monthly Reports 30 Day Term
Up to 360 Responses Monthly Reports 30 Day Term
Up to 540 Responses Monthly Reports 30 Day Term
More than 540 Responses Custom Reports 3 Month Term Documentation Development Scenario and defect testing