Initial response times
350% faster than average.
Support for your WordPress plugin
Our first offering. We will provide support to your customers for your WordPress plugin.
Support for your SaaS
We will provide support to your customers for your software application.
We will test all types of scenarios with your plugin and combinations of other various themes and plugins. We will test new releases and features.
We will train you or your staff on popular helpdesk tools like ZenDesk and HelpScout and many others.
We will create self Help Documentation, Tutorials and knowledge base articles.
HelpDesk Ticket Analysis
We will analyze your existing ticket history and point out trends and process improvements that will increase your revenue, improve your product by identifying new features and increase customer satisfaction.