Kyle M. Brown has over twenty years of technology and operations experience. Once employed by companies like Verizon Communications and retained as a consultant with other Enterprise Corporations and Governments as a process engineer.
Some of Kyles duties were online support efficiency for 7,000 support representatives, in 13 call centers distributed around the world in 5 countries. This environment processed around 65,000 calls, emails, chats per day.
Kyle has taken that expertise and customized a service that helps WordPress Business owners and Software as a Service companies receive that same level of enterprise efficiency to save time, to save money and scale. Today Kyle is driving strategy and vision for wpSaaS.