Someone once said, “Your customer doesn’t care how much you know until they know how much you care.” That sums
It's the end of the week and you are reviewing your support request in your help desk ticketing system and
One of the more efficient first steps when troubleshooting an issue is to identify what your end users setup looks like. What
The manner in which your company manages a crisis tells your existing and potential customers a lot about how you
support
Objective: To share basic information about technical support tiers. Audience: Anyone interested in information that can be used when structuring their support tiers or just
One of you customers contacts you and says, "your product is great but it just stopped working for no reason
wordpress-login
Hello. Today I'm going to show you how to log in and log out of the dashboard of your WordPress
Hello. Today I'm going to show you how to install and activate a plugin for use on your WordPress site.
Hello. Today I'm going to show you how to install and active a theme in your WordPress site. 1. Hover
Hello. Today I'm going to show you how to add an image to a WordPress post. 1. While in the
Hello. Today I'm going to show you how to embed video into a WordPress post. 1. Find a video sharing
Hello. Today I'm going to show you how to add a hyperlink to a WordPress post. 1. In the post/page
Hello. Today I'm going to show you how to add a menu to your WordPress site. 1. In the left
Hello. Today I'm going to show you how to schedule a WordPress post. 1. Next to "Publish Immediately" click "Edit".
Hello. Today I'm going to show you how to add a new user account to your WordPress site. 1. In
workaround
Has your team ever found a bug or had one reported by your customers? If you are in the software
Hi. Today I'm going to show you how to include a category in a WordPress URL. 1. Hover over "Settings" in
Hi. Today I'm going to show you how to hide a WordPress page from search engines (Make sure you have
Hi, Today I'm going to show you how to apply a WordPress page template. 1. On the left sidebar, highlight
wordpress-new-page
Hi. Today I'm going to show you how to create a WordPress page. 1. Hover over "Pages" on the left